Disability Access

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All patient facilities are located on the ground floor with level access. There is a designated parking space reserved for patients displaying a disabled badge outside our entrance on Pinhoe Road. Access from the road to the surgery can be gained via our ramp.

We can arrange interpretation and translation services by telephone for patients who speak little or no English. Please let us know whether you require this service at the time of booking an appointment.

Loop System

There is a Hearing Loop in reception for use by people with hearing aids and the building has been designed and decorated to make it easier for people with visual problems. We have a disabled toilet and baby change facilities.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind / Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• British Wireless for the Blind Fund
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap