Coronavirus: NHS 111 Online Service




If you develop symptoms of coronavirus, visit NHS 111 Online where you will be asked questions to check if it might be coronavirus, and will be told what to do next. Do not delay, as if a test is indicated you need to get it done in the first 5 days of having symptoms.



Urgent Advice: Use the 111 online Coronavirus Service if:

  • You feel you cannot cope with your symptoms at home
  • You feel breathless and it's getting worse
  • Your symptoms get worse and you're not sure what to do

Only call 111 if you cannot get help online.


Immediate Action Required: Call 999 For an Ambulance if You or Someone You Care For:

  • Are struggling to breathe
  • Are coughing up blood
  • Have blue lips or a blue face
  • Feel cold and sweaty, with pale or blotchy skin
  • Have a rash that does not fade when you roll a glass over it
  • Collapse or faint
  • Become confused or very drowsy
  • Have stopped peeing or are peeing much less than usual

Tell the operator you might have coronavirus symptoms.