Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"Overall, how was your experience of our service?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FFT Results
Month / Year | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
---|---|---|---|---|---|---|
Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
May 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
We asked the question:
Why did you choose that response?
Excellent reception team
Always helpful and friendly
Posted on: 05/09/2023
First class service from a first class doctors surgery.
Posted on: 20/06/2023
Very helpful, polite, caring and from receptionists, nurses and Dr's all have helped, even if the answer is not known by the person I have asked, they will find out from someone that does and get back to me. Wonderful service from all. Keep up the great standards
Posted on: 03/06/2023
I've been coming here for 5 years and always had quality care. When I had cancer all the doctors and staff were kind, helpful and supportive always had time to listen to my worries
Posted on: 15/08/2022
I telephoned the surgery at 8.30 and was given an appointment that morning
All the staff were friendly and professional
I was given a prescription and advice for the throat infection I came in for
As well as this the doctor gave me time and space to talk about my cancer diagnosis and treatment
I was given time, support and I left the surgery feeling so well listened too and so well supported
I cannot thank the doctor enough, she was just perfect!
Posted on: 28/07/2022
Excellent team
Posted on: 12/07/2022
Found the staff friendly and professional and made me feel at ease from the moment I entered the surgery.
Posted on: 13/07/2021
My wife and I have been with the surgery since the late 1970s , it has seen us through cancer twice, new hips twice, and numerous other potentially serious problems, in all that time we have had nothing but complete support and care. You can consider yourself fortunate if you are joining here.
Posted on: 10/07/2021
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