Ordering a repeat prescription

 

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Patients using Online Access

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

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Other ways to order

You can request your repeat prescription online via:

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. If the Doctor prescribes you repeated courses of treatment, you may be able to obtain a repeat prescription from the surgery without being seen each time. From time to time we will ask you to see your doctor to review your medication. We do this to monitor your illness and medication.

In line with the Department of Health’s recommendations, you will only receive one or two months supply of any medication with each prescription. Most prescriptions are issued with their scientific name (generically) and not the industry trade name.

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Please note that we require at least 48 hours’ notice to process prescription requests (excluding weekends and public bank holidays). In an emergency, please discuss your request with the receptionist.

To obtain a repeat prescription please complete your prescription counterfoil, marked with the medication you require. Please also indicate whether you will collect the script from the surgery or want it sent to the local chemist. If you would like your script sent to you in the post, please enclose a stamped addressed envelope and allow time for postage.

You can then:

  • Hand the request over the reception counter
  • Post the request to us
  • If it is out of hours, post your request through our letterbox, or
  • Request your prescription on-line using the internet (see above)

In order to avoid any mistakes being made, we can only accept a computer slip or a written request. Therefore, repeat prescription requests are not taken over the telephone.

Prescriptions can be collected:

  • From reception
  • Posted to you (provided that a stamped self-addressed envelope is enclosed with the request), or
  • Sent to one of the local chemists by prior arrangement